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Terms & Conditions

Terms and Conditions


Customers must be of the legal age to purchase alcohol in their country and by ordering from a customer confirms that she/he is of the applicable age limit.

We shall not be liable for any failure to meet our obligations caused by circumstances beyond our control. If any provision of these terms and conditions is found by a court to be invalid, ineffective or unenforceable, the remainder of these terms and conditions shall continue to be valid and enforceable.

All purchases from are subject to these terms and conditions.

Pricing, Payment & Ordering

Prices are quoted in Euros and for shipment within the EU are inclusive of all tax and duty. The customer will be liable for these taxes and duties prior to release.

Payment for your first order with must be received before the goods are dispatched unless by prior written agreement from us.

Payment can be made by direct bank transfer, cheque (in Euros) or through the Stripe payment engine of our online shop. We can only accept payment in Euros. If settling your account by direct bank transfer, please refer to your invoice or call Karine on +33 (0)6 30 29 00 29 for our bank details.

Please include your account number, which you will find on your invoice, as a reference. We are also able to accept cash settlement.

Title of the goods invoiced shall be retained by until payment in full settlement of the related invoice has been received.

The information provided in our marketing communications is for general information and does not form part of any contract.

Orders may be placed by telephone, e-mail, or post and verbal acceptance by shall constitute a provisional contract which will then be confirmed with the issue of an invoice. reserves the right to charge interest on overdue accounts and/or to resume possession of the goods to which those overdue accounts relate.

If, for any reason, we are unable to fulfill your order we will notify you as soon as possible, giving you the option to cancel your order or to accept a replacement of at least equal quality and value. Where it is not possible to replace the products, all sums already paid by you will be refunded within 28 days.

If any wines purchased from are found to be faulty or if a delivery is damaged on receipt, we will replace the wine or credit your account to the value of the original purchase providing the bottles are returned to us within 14 days of delivery and with all original packaging intact.

Please notify Karine on +33 (0)6 30 29 00 29 if you wish to make a return, letting us know the reason for it.

Condition of wines

We take the provenance of all the wines we list very seriously and we only source direct from the chateau. As a result problems with the condition of wines rarely occur. By placing an order with customers accept that they are sold in the condition that is expected of them according to their age, vintage and general condition.

We cannot guarantee that any wine will be to your taste. We will make every effort to match your needs to our wines, but this does not constitute any form of warranty.

Any orders destined for export must be paid for in full before the goods are released for shipment. Please note that once a consignment has left our offices we are not responsible for the quality of the shipment on arrival at its final destination.

Wine as an Investment

We have experience in providing advice for our customers on the use of wine as an alternative form of investment. Advice that we may give on investment does not constitute a binding agreement and customers must be aware that the market for wine can be volatile and no guarantees can be given on likely returns. is not a qualified financial advisor so any advice given should be confirmed with an appropriately qualified advisor.


These Terms and Conditions and all contracts entered into are governed by French law and are subject to the exclusive jurisdiction of the French Courts.

Please drink responsibly, visit for the facts.
Clos de Bigos

2 rue du grand Soussans

33460 Soussans

Telephone : +33 (0) 6 30 29 00 29 | Email :

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